Privacy Policy

Privacy Policy and Terms of Use

Effective Date: August 21, 2026

1. Introduction

Welcome to STUDIO1 (“App”), operated by Fitness with Maria, LLC (“we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, access, use, store, retain, share, and protect information when you use the STUDIO1 App, our website, membership services, and related services.

This policy also explains how long we retain different categories of information and how users may request deletion of their account and associated personal information.

By accessing or using our App or services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the App or services.

2. Information We Collect

We may collect the following categories of information when you create an account, use the App, access our website, purchase a membership, or otherwise interact with our services.

Personal Information

We may collect information such as:

Name
Email address
Phone number
Postal or billing address
Username and account information
Information included in your member profile
Information you voluntarily provide when contacting us or using our services

Account and Authentication Information

We collect account information necessary to create and maintain your STUDIO1 membership, including your username, email address, and password or authentication credentials. Account and membership information is primarily stored and managed through our website and membership platform. The STUDIO1 App may access information associated with your account in order to provide you with access to your membership, content, and other services.

Payment Information

If you purchase a membership or other service, payment transactions may be processed through third-party payment processors such as Stripe or PayPal. We generally do not store complete credit card numbers or payment card security codes on our own website servers. Payment information may be collected and processed directly by the applicable payment processor in accordance with its privacy policy and security practices.

We may retain transaction-related information such as the transaction date, amount, payment status, subscription information, and other records necessary for accounting, customer service, fraud prevention, tax, and legal purposes.

App and Technical Information

When you use the App, certain technical information may be automatically processed, such as device information, operating system, app version, IP address, and information necessary to maintain the security, functionality, and performance of the App.

We only use information collected through the App for legitimate business purposes and to provide, maintain, secure, and improve our services.

3. How We Use Your Information

We may use information we collect to:

Create and manage your account and membership.
Provide access to STUDIO1 content and services.
Process memberships, subscriptions, and transactions.
Provide customer support.
Communicate with you about your account, membership, transactions, updates, and services.
Send newsletters or promotional communications where permitted by law and where applicable.
Maintain, improve, and personalize our services.
Monitor usage and troubleshoot technical issues.
Protect our users, services, and systems from unauthorized access, fraud, abuse, or security threats.
Comply with applicable laws and legal obligations.
Enforce our Terms of Use and other policies.

4. How We Share Your Information

We may share information with trusted third-party service providers that process information on our behalf and help us operate our website, App, membership services, payments, communications, security, and other business functions.

These providers may include:

Payment processors such as Stripe or PayPal.
Website and hosting providers.
Membership and website management services, including WordPress and MemberPress-related services.
Email and communication service providers.
Security, fraud prevention, analytics, and website maintenance providers.
Other service providers necessary to operate and provide our services.

These service providers are authorized to use information only as necessary to provide services to us or as otherwise permitted by law. We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or governmental requests; to protect our rights, property, or safety; to investigate fraud or security issues; or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain your account and membership, fulfill transactions, comply with legal and accounting obligations, resolve disputes, prevent fraud, maintain security, and enforce our agreements.

Account and Profile Information

We retain your account and member profile information while your STUDIO1 account remains active. If you request deletion of your account, we will delete or anonymize personal account and profile information associated with your account within 30 days of verifying the deletion request, except where retention is required or permitted by law.

Membership and Subscription Information

Membership and subscription records may be retained for as long as necessary to administer your membership and, after cancellation or deletion, for the period reasonably necessary for business, accounting, dispute resolution, fraud prevention, and legal compliance purposes.

Payment and Transaction Records

Transaction and payment-related records may be retained for the period required by applicable tax, accounting, financial, fraud prevention, or other legal requirements. This information may remain available even after an account is deleted when retention is legally required.

Backups and Security Records

Information contained in routine technical backups may remain temporarily after account deletion. Such information will be deleted or overwritten according to our normal backup retention cycle and will not be restored except when necessary for disaster recovery, security, or other legitimate operational purposes.

We do not retain personal information indefinitely.

6. Account Deletion

Members may request deletion of their STUDIO1 account by contacting us at info@mariapontillo.com or, where available, by using the account deletion feature provided within their account or through the designated account deletion webpage.

Upon receiving and verifying a deletion request, we will:

Delete the user’s WordPress/STUDIO1 account.
Delete or anonymize personal profile information associated with the account.
Cancel active memberships or subscriptions associated with the account, when applicable.
Remove the user’s access to member-only content.
Delete or anonymize personal information associated with the account within 30 days, where legally permitted.

Certain information may be retained when required or permitted by law, including information necessary for tax, accounting, legal compliance, fraud prevention, security, dispute resolution, or enforcement of our agreements. Retained information will be limited to the information reasonably necessary for the applicable purpose and will not be used for unrelated purposes. Google Play users may also request account deletion through the external account deletion mechanism provided by STUDIO1.

7. Third-Party Services

We use trusted third-party service providers to operate portions of our website, App, and services. These providers may include payment processors such as Stripe or PayPal, website and hosting providers, WordPress and membership-related services, email service providers, security providers, analytics services, and website maintenance providers. Third-party providers may process information on our behalf as necessary to provide their services. Their handling of information may also be governed by their own privacy policies and applicable agreements. We require our service providers to use appropriate safeguards for information processed on our behalf.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure authentication, security monitoring, software updates, and other appropriate safeguards. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Request restriction of certain processing.
Request a copy or portability of certain personal information.
Object to certain uses of your information.
Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the information provided in the Contact Us section below.

10. Cookies and Tracking Technologies

We may use cookies, web beacons, analytics technologies, and similar technologies on our website and, where applicable, within our services to maintain functionality, remember preferences, analyze usage, improve performance, and help protect our services. You may manage certain cookie preferences through your browser settings. Any analytics or tracking technologies used by the App or website will be used only for the purposes disclosed in this Privacy Policy and applicable Google Play disclosures.

11. Third-Party Disclosure

We do not sell or rent your personal information. We may disclose personal information to service providers that perform services on our behalf, including hosting, membership management, payment processing, email delivery, security, analytics, and technical support. We may also disclose information when required by law, to protect our rights or users, to prevent fraud or security threats, or as part of a business transaction such as a merger, acquisition, or sale of assets.

12. Children’s Privacy

Our App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, data practices, legal requirements, or regulatory obligations. When we make changes, we will update the Effective Date at the beginning of this Privacy Policy. Material changes may also be communicated through the App, website, email, or other appropriate means where required.